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FAQs

FAQs



Who is Stush Fashionista?

Stush fashionista is a luxury life style boutique. We bring you the latest fashion and style from your favorite luxury designer brands along side new up coming designers.
We also have a consignment boutique that specializes in authentic high end designers, Dead Stock (No longer available for retail purchase) vintage, and custom one of one pieces.

What is a consignment boutique?

A consignment boutique is a store that sells items (typically clothing, shoes, and accessories) on behalf of the original owner, who receives a percentage of the selling price.

 

What items do you carry in the Stush Fashionista Boutique?

 We carry authentic luxury high end designer clothing, shoes, and accessories, custom one of one pieces, vintage clothing and "Dead Stock" (items no longer available to the public) for men, women, and children including but not limited to art, home goods, beauty products, and items for pets. Pieces can be pre-owned in like new condition or new never worn. Details will always be listed in item description.

 

Are the designer items in the Consignment Boutique authentic?

 Allergic to B*LLSH*T! We pride ourselves on carrying ONLY 100% AUTHENTIC pieces from accredited consignees & Personal Shoppers. Most pieces come with original tags, authenticity cards, boxes, and dust bags unless otherwise stated in the description.

 

What condition are the items carried by Stush Fashionista's Consignment in?

Most items in our consignment boutique are listed NEW unless otherwise stated in the description. Stush Fashionista carries authentic designer items in NEW or in LIKE NEW condition (Excellent previously owned.) Conditions of items that are previously owned will always be stated in the description. Flaws (if any) will be stated in the item's description.

 

 What is Pre-Loved condition?

Pre-Loved means the item you are purchasing was previously owned. The items will be listed under the CONSIGNMENT tab. Items maybe new, new without tags, or Excellent pre-owned condition, or good pre owned condition, flaws etc. Details will always be listed in the item's description. Items can also be from a movie/video shoot, photography set or a wardrobe stylist's closet.

 

 Where is the store based?

Yonkers, NY

 

What is this store's return and exchange policy?

Unfortunately we do not accept returns. We accept exchanges for an additional size if applicable. Return shipping is paid by the buyer.

 

Is shipping always FREE anywhere in the U.S?!? 

YES! All orders shipping in the U.S are FREE. There is no minimum order or promo code necessary. If you are having trouble checking out please don't hesitate to contact us.

 

Do you accept orders placed outside of the US?

Yes... we sure do! We ship worldwide!

 

How long will it take to receive my order? 

Orders can take 1-3 business days to process. Once processed orders will be be shipped most domestic (U.S) orders take anywhere from 2 to 14 business days to arrive depending on the efficiency of your local postal service in the United States. International shipping delivery times may vary between 2 and 12 weeks depending on customs.

PLEASE NOTE: Due to COVID-19 

Postal Service Priority Mail® products and First-Class® packages may temporarily require more time to be delivered due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic.

Priority Mail's two-day and three-day service commitments will be extended to three days and four days, respectively.

This includes orders being delivered through DHL, Fed Ex, and UPS.
 

 

If an item is sold out will it become available again?

If an item you want to purchase is sold out please contact us. We might be able to locate a piece through one of our consignees, unless it was stated in the description as a "1 of 1", Custom piece.

 

Is Stush Fashionista on social media? 

Yes we are! Follow us for exclusive items NOT posted on our website. Contest, promo codes, and much MORE!

You can follow us on Instagram: @StushFashionista

Twitter: @StushFashion

Tumblr: www.StushFashionista.Tumblr.com

We are brand ambassador on the PoshMark app. You can follow us @StushFashion. Use our code StushFashion during signup for $5 towards any purchase. We post items not available in our website.

We are also on the following mobile apps Tradesy, Kidizen, Depop, and Pintrest under the same user handle @StushFashionista be sure to FOLLOW us!

If you've every made a purchase from us please use hashtag #StushFashionista or #IamStush to be posted on our site. We love our supporters!